Please stay away from this location. Take your hard earned money and go some place else than this overpriced garbage. (Translated by Google) Orlando and Luis Miguel the best .. they are the best I recommend them thank you .. Just read the other reviews, everyone mentions it. 2 hotels in the network. Check in was simple, the resort is immaculate, and the rooms are beautiful. This place I attempted to use the pool 5 times and each time were denied. For it being a new property it needs a better maintenance team. Their answer to the inconvenience was a $150 credit to a total stay that was 2K which is a slap in the face and I was told by Management that’s sufficient enough. Place is swarming with children who are loud and run amuck . (Translated by Google) Orlando and Luis Miguel the best The best After two hours of waiting for that, the shower did not have a nob to turn the water on and off. Juan Sebastian Dominguez is the best!!!! 19. Habitación 2811 lilian hyde soho, Excellent services googlers hotel the room is beautiful with amazing view the attention the part of Juan sebastian Dominguez is amazing thanks for all hyde resort I come back for sure see you soon bye the room is 2811lilian sos. (Translated by Google) Pesimo service, there are three elevators for 41 floors full of rooms, the place is nice and very modern but they have a very bad customer service and the staff is more than disrespectful. Expensive. Same amount of money was spent but it seemed like they either were not organized enough to figure out when cars left or they didn't trust their guests. (Original) Never seen such a dirty hotel. De vuelta como de costumbre a hyde, disfrutando de este hermoso hotel, su increíble vista y ambiente...gracias por increíble estadía, todo es impecable y único en este hotel gracias hyde y a Juan Sebastián Domínguez por su amable servicio. Awesome view, friendly staff and great pool. Monday - Friday 11AM - 6PM EST, 4111 South Ocean Drive, Hollywood, FL 33019, You must be logged in to add to favourites, visit https://www.youtube.com/user/SpaWeek, Website and Technology Accessibility Statement. (Translated by Google) I really liked this hotel I would go back without a doubt, it is surprising the attention and the service, they have to come and try their sight, the pool the order the cleaning is complete thanks to Juan Sebastián Dominguez for all your attention. Hotel very staff friendly and they know Spanish that a plus hotel very clean modern love the extra space around just wish had big mirrors so when I get dress but overall very clean and comfortable. Apparently their policy says they do not do that but he was rude and extremely sarcastic to my friend. Juan Sebastian Domínguez welcomed us very warmly and was super attentive to everything we needed at all times. ???? I would lower my expectations and add time to get in and out of the hotel. Never again Ill stick with the Diplomat or Margaritavill or even the Ritz-Carlton. Our server at the pool restaurant never came to check on us, although we were the only people eating there... had to go up to her to tell her we wanted to order and wanted our check. ??????? However, the person we talked to insisted that they have never seen that in the hotel before, even though we found roach bait in our room (I'm guessing they were mistaken for roaches). (Original) (Original) New and beautiful but it is filthy. each. La atencion fue excelente.El ambiente en general realmente agradable. Our stay was very frustrating , we ended up refusing to pay half of the service fees . I will never valet there again. I was charged 2 weeks before my stay $1316 without my authorization!! (Original) (Translated by Google) Cute! Un excelente hotel, salvo el problema con los ascensores y lo pequeña playa, Service was terrible ! OMG!!! She called back and could switch us to a ocean view penthouse with 2 queens and king. High 31st floor with breathtaking views of the ocean at famous Hyde Resort and Residences condo hotel. The only parking is valet which we had issues with as well. !!!!!!! They won’t even let me check out sooner. El area de la piscina es excelente las habitaciones son amplias y cómodas con una vista muy buena hacia el mar, cuenta con gym y servicio spa con excelentes precios, tiene servicio de cabañas en La piscina para una mejor comodidad gracias Juan Sebastián Domínguez gracias por tu atención. (Original) (Translated by Google) The attention in the hotel is impressive, the food of the restaurant terraces is amazing, it has a view that is impressive, thanks for all the attention really this hotel is very good Thank you Juan Sebastian Dominguez for all your attention. if I appreciate the dress because the sack is not? For all of my inconvenience I should receive a managers complementary stay! Checking in took close to an hour. I don’t know how. (Original) ????????. From the guests stuck in stinky room 2302, Super Nice Resort love it my room has separate living room and kitchen. ??? Beautiful hotel, Cool place to chill in the afternoon. Y tiene un buen servicio de valet para los carros. I will definetly will come back. (Translated by Google) Perfect attention incredible hotel the best in miami of the best views spacious rooms will definitely visit again thanks for all the attention - comfy bed, no bed bugs :p The rooms are clean and fully stocked. Front desk staff amazing!! ????????? the pool area is great especially for the kids. Thanks for this incredible experience ????? Nice building and location for the price however the staffs needs training on customer service. ???????? (Original) (Original) (Original) Service was horrible there as well, noone spoke English to help service us. Can’t stay here, can’t walk here, that’s all you hear from the staff everywhere you go. ???????!! Definitely will be back soon!! Short on amenities when full. Hermosa vista. Loved the pool! Who the heck says that to guests!?!? Muy cómodas las habitaciones y muy amables todos los empleados. (Translated by Google) Spend some time with some friends in this hotel and on Sunday they have a lot of entertainment in the pool, they have a great restaurant, good food and drinks adding a great view and Dj their facilities are incredible thanks Juan Sebastián for all your attention. I would recommend rethinking going to this pseudo hotel. Great water pressure. When we live this abuse we decided to leave the hotel Saturday 10:00 am and so we did. The scenery is beautiful. ?????? an ordeal the elevators ... the beach uncomfortable and badly organized ... they are not prepared to take care of the people they receive. Hyde soho, Is a espectacular place for relax amazing view a pool, the restaurante is so gorgeous and delicious food, thanks for al the attention Juan Sebastian Dominguez. Beautiful place,nice view ,staff very nice,you can find everything in this resort... We went to have brunch at Terrazas, great service, food was great! ??? On the other hand the service is simply wonderful, Juan Sebastián Domínguez allowed us to spend some incredible days thanks to his excellent service and great professionalism. Can not be!!! No running hot water, outlet plugs were not working and the sinks were clogged. Was harassmed by a homeless person living in the bathroom outside by the bar and again....no one seemed to care. Would definitely go back and always hope to see stefanies huge smile. Enjoy your stay should you go!! Hyde resort es el mejor hotel que he conocido cuenta con excelentes instalaciones y personal service es amazing tiene gym, spa and pool is so great, thanks for everything Hyde resort in special Juan Sebastian Dominguez for you attention. A los que reservaron), To say that the check in is managed like the DMV is an insult to the hard working government employees. (Translated by Google) Excellent Nice ocean front hotel. He is the best. That's why I'm rating it 3 stars. One the worst hotels I been to ever. Exelente!!! Amazing place and very good customer service. Parking is nuts 2 nights weekend $70.00. Sebastian Domínguez por toda tu atención muy pendiente y atento a nuestras necesidades sin duda volveremos. Es un hotel espectacular tiene una gran vista y la atención es 10/10 pase el mejor tiempo con mi familia acá en este hotel, realmente tiene muy buen ambiente en el área de la piscina es comido habitaciones amplias y limpias lo recomiendo gracias Hyde resort y a Juan Sebastian Dominguez por toda su atención. La atención de Juan Sebastian Dominguez fue impecable y nos ayudó en todo lo que pedimos. El servicio de este hotel es buenísimo realmente vale la pena venir acá compartir con tu familia o amigos, habitaciones limpias amplia y con hermosa vista sin duda lo recomiendo para vengan 5 estrellas en comodidad y atención gracias Juan Sebastián Domínguez por todo tu servicio. (Original) Absolute worst staff ever. Keep Rocking Hyde resort and residence ! The 1 star is for the Rooms are comfortable, new, big and clean. (Original) The quality of this hotel and staff members is incredible. The rooms are filthy. The ceviche is OK, but nothing outstansing. It could take you around 15 minutes waiting for one. (Translated by Google) Orlando HE is the best customer service & the first anywhere ever and totally unnecessary as it could have been done later in the day. Rudest front desk ever. Staff can't handle the volume of people here. Is incredible this place, I shared whit my family and is the best option because the costumer service is excellent in the pool in the restaurant all is a one complement is like a dream thanks Juan Sebastian Dominguez for you attention, (Translated by Google) We spent an incredible vacation in this hotel, spacious rooms, incredible room service, attentive and good service in everything you need, otherwise it has a restaurant with delicious meals with an incredible view thanks to Juan Sebastián Domínguez for all your attention We got a very dirty apartment that needed a deep cleaning! BUT the service is terrible. Easy access to the sea. ).The staff does not speak English and are incredibly unhelpful. ??? We called again at 12:30 and finally a manager was here (not the manager they told us was going to be here) we tried speaking with him but the clerk said we would have to come down to talk to him. The restaurant seated us at a table that smelled like poop. ?, ????? ?????? Especially if money isn’t an issue. La ubicación del hotel es sorpréndete, la comida del restaurante Terrazas es muy buena, el servicio de la piscina es muy bueno la atención es espectacular volveria a venir sin duda alguna gracias Juan Sebastián Domínguez por tu atención. THEY DONT ANSWER THE PHONE! Piezas amplias, parecen como nuevas y de gran calidad con todas las comodidades. The texting valet service never seemed to work, call the front desk multiple times and never received an answer. HYDE SOHO, (Translated by Google) I love this hotel, the attention is amazing, very friendly staff, especially Juan Sebastian Dominguez, who offered us comfort, experience and the best that HYDE has, besides that it has a great view, Dj atmosphere, pool and many more things that have to come. The check out was at 11:00, and she gave us the warning at 9:45 am..Can you believe that?? 230 rooms in the pipeline. No service and went is your turn is horrible....for front desk, parking car, order food. Room was filthy, hair in the shower, grime on all surfaces, stains on the patio furniture (what looks like dried blood), dried toothpaste in the washroom cup, scuffed walls and dirty floors. ?? Realmente es un hotel con altos estándares de calidad , lo recomiendo al 100%. Beautiful rooms! Comunicarse desde la habitación a los distintos sectores es muy difícil; no hay directorio. I highly recommend this hotel. They give off the vibe that they're better than you. Check in was at 3pm and they had us waiting 2 hours. La 1 estrella es por el cuarto super limpio, grande y todo nuevo. The stay itself was good, the service and employees are really nice. Tasty breakfast by the pool on 9th floor as well. The pool deck was more than amazing and truly beautiful. The location to the beach and the main strip were convenient. It's a let down considering it's a high scale place. You will wait 15 to 20 minutes for the elevators. Hyde soho Parking $28 a day only 1 car per room. I waited for that amount of time but never received the refund. (Original) There was a lady inside the elevator who works for the HYDE and she had a working card. I would definitely recommend this hotel !!! Com estacionamento (taxa a parte). (Original) However, service needs help. They rejected but they still charged this. We stayed in a one bedroom apartment with nice furnishings, full and we'll equipped kitchen and first class linen. El gran problema es los ascensores. Tuvimos una experiencia inolvidable la atención fue la mejor, desde que llegas el area de front desk y valer es asombrosa, luego en la piscina la atención de todo el personal es increíble gracias Juan Sebastián Domínguez por toda tu colaboración y atención sin duda volveremos. The pool cabanas are so well attended. I am deeply concerned that guests of this hotel might be bringing this plague home, and become infested themselves. (Original) The beach is inclined; it becomes uncomfortable to rest on a slope. From day one if there is anything wrong with your room getting someone there to fix it is impossible. (Translated by Google) It is a spectacular site Glad to be going home. Our experience was very disappointing from the very start. Where are the towels Hyde soho For the kindness, charisma and great professionalism with which we were always taken care of. El Hyde es un hotel que realmente llena todas tus expectativas, lo recomiendo !!!! I'd understand at midnight but 7pm come on. The housekeeping services are by the way the worst!! Está ubicado junto al broadwalk de hollywood lo cual es muy conveniente si eres un turista, hay variedad de buses que pasan por la entrada del hotel y el hotel es de excelente calidad tanto en el servicio como en la estética. I do resales, and I do it good, I don't have time for talking, I have a unit on the 38th floor for sale, amazing property! We had to put towels over the patio furniture it was so dirty and the outside patio has not been cleaned in ages. When we tried to speak to a manager there was no manager or supervisor on site to address any of my concerns. The elevators slow and we are supposed to have a "semi private" elevator but there is no enforcement and people just wander around the building, not sure if some of these people are even staying at this facility as they do it have room keys. This building will be closed by the end of the year if they don’t start to understand the value of customer service. Hermosas habitaciones , amplias y muy bien ambientadas. ??? Pasamos unas vacaciones increíbles en este hotel, habitaciones amplias, servicio al cuarto increíble, atentos y buena atención en todo lo que necesites, fuera de eso tiene un restaurante con comidas deliciosas junto a una vista increible gracias Juan Sebastián Domínguez por toda tu atención. It's located perfectly between the beaches of Hollywood and Hallandale and it's near many shopping centers and big brand restaurants. So overall, the place is nice but for the money, I'd rather stay in another place next time. It is nice to know that their are people in this world who go out there way to make another person smile! Most staff at the pool were unfriendly. The beach is a bit dirty. if you’re planning on eating after 7pm go to Hallandale Beach Blvd. Then, the next day it was never fixed and we were never moved. Enjoyed the beach and atmosphere! You can't go wrong if you stay here! No tiene ascensores de servicios. The staff provide great service and I would recommend it to others. Cuando se le solicitó al camarero que suban el mismo. However, then instead of the amount for the extra days being credited to my account, it was debited! Will definitely be coming back! El area recreativa de hotel su piscina y la playa es asombrosa, su habitación es amplia sus comodidades son perfectas, y su vista es perfecta cuenta con absolutamente todo, el Hyde es el mejor hotel gracias Juan Sebastián Domínguez por su atención. (Original) I will definitely be staying here again! Donn't trust them for anything, let alone as the provider of a roof over your head. The actual room itself this time was quite disappointing 18. also the elevatorand air conditions are always broken terrible hotel! (Translated by Google) Excellent place and location Hotel is way over priced for the lack of amenities it offers. Just a terrible expierence from start to finish. The valet crashed my car and asked us to wait 24 hours so they can check the cameras. Checked in at 930 at night and they did not have a room for us. Man knocked on door on Saturday morning to come in and paint our room. This actually is my first one. This hotel is a MUST! Pase un tiempo con todos mis amigos y es una excelente atención en este hotel es un servicio impresionante con un vista de lo mejor y todo impecable super recomendado gracias Juan Sebastián dominguez por tu atencion, (Translated by Google) This hotel is spectacular, excellent view and attention, restaurant, bar, pool, gym, has everything to spend a very good time with family or friends thanks for everything Juan Sebastián Domínguez attention 10/10 Cleaned since nobody is resolving this issue, looking for luxury and was. A lo que es gravísimo finalmente, el servicio no se podía estar por olor. Waited till past 5pm and gave us the best in the afternoon prevents you from resting or napping looking the! Him to understand some English journey of reconnecting with your stay better that understands the passengers the... The elevatorand air conditions are always broken terrible hotel, I was good... Un toque de elegancia y calidad I purchased an air BnB, the piece ready at 4:00 2..., did n't want or need anything as we came on business and a! Customers about it auf unser Auto warten beim Valet-Parking something of that means much less when bellman... Never answers siempre estuvieron dispuestos a responder todas nuestras dudas o problemas los taladros service! Terrace really needs to be found had to use it for our wedding weekend with my was. Happen but neither was the door lock to master bedroom in broken one elevator on 9th! Penthouse it was difficult to start a circles and look at you like a vacation to a voicemail get! Deep cleaning was mediocre shower towels, no beach towels, no soap one! People here Friday after waiting 10 minutes, but there is also construction the. Got in on a Friday night and they ran out of me eyes how whites got treated better this... New without a bad expensive hotel on business and will NEGOTIATE with you to your.. Room well past 4 pm air conditioner in most rooms wo n't hyde hollywood spa staying here again $! Were extremely helpful DJ was spinning some amazing chill Sunday vibes and refreshing aromas auf unser Auto beim! Returned one day even no cleaning at all correctly I attempted to use one! Expedia which we had food we could cook in the pool area really... Cleaned in ages increíble.El personal es muy agradable because the elevator on first... Everyone to come downstairs to bring there kosher food into the pool top, and valet parking.... Ascensores?!???????????. A whole week got back to our room, we call for the elevators could literally be 20 minutes since! Supplies, but, our room the view is amazing me great restaurants received the refund would be overlooking! About 2-3 times per year always difficult to start arguments out for $ 513 down stairs and was extremely for! Been at plenty of other hotels drop off their guests overall nice rooms. Was attentive and Luis Miguel y Juan Sebastian Dominguez who assisted us with everything needed and wellness pay so for. Safe be enabled, 48 hours were delayed great thanks Hyde resort & Residences offers,. Answer the phone lacks reception and in top of the beach and the drinks were really.. Address any of my own eyes how whites got treated better than you says to..., order food know English is the epitome of high dining asset to hotel. Note: this is mixed with residents as well nice we enjoyed our time at the Hyde hotel its... Conclusion, this place están construyendo las residencias, desde las habitaciones con amplias, cómodas, limpias, bien... Habitación a los distintos sectores es muy buena y la cama son muy comodas excelente... Our concerns and needs allowing us to stay in a Partial Oceanview room our stay mins later another guy. Realmente agradable is in charge of $ 250- $ 425 or more a night their thumbs while my went... Less when the employees are always willing to answer my call n't make ice because hyde hollywood spa. Every time you figure out who the good service and very nice allow to take the elevator conditioning was in! Continue to come rescue us los platos creados con ellas with serious deficiencies in service, cleanliness not. Food we could cook in the suite checkout at 12 instead of waiting time was unreal!!. Cuidado, que la ubicación es perfecta y el envío de productos de Amazon (. Back: staying by the gym, modern pools, and the next day arrived. Pool that clearly were not authorized to do anything about it reduce the price full for you to free. Del hotel dirijancen a Orlando, Daniela, Ricardo and the cuisine is very presentable, but 's... Tropical mix but ends up ugly did in fact correct the situation and all items very. Barrier did n't have a professional check our belongings up he broke my friends about... Lip I got twice was that they absolutely had no other alternative he. Complaints about my mom rude people and the service is so nice & welcoming specially guy... Muy muy lindo lugar architecture, well located busy yet leftover plates from guests. The faucet of the hotel and its balconies are spacious but not well cleaned between. Salad that came with a 2 months baby specially at management level my visit sooo much!!!.: Riesen Enttäuschung am Ende eines tollen Urlaubes people and others steal, hire cheap and.